Thank you for choosing Titan Industrial Supplies. Here, you’ll find everything you need to know about our shipping policies. Please note that shipping times may vary between 1 to 8 weeks, depending on product availability, warehouse location, and manufacturing lead time. If you need a more accurate shipping estimate for a specific item, feel free to contact us at 1-800-356-1579 or support@titanindustrialsupplies.ca — we're happy to help.
Shipping Methods & Options
- Standard Shipping: Delivers within 5-7 business days.
- Expedited Shipping: Delivers within 2-3 business days.
- Freight Shipping: For large orders and/or heavy items, specialized freight shipping may be required. Freight deliveries typically take 7-10 business days and may involve additional handling requirements.
Please select your preferred shipping method when checking out. If you have special requirements or further questions, contact us to discuss custom delivery solutions.
Shipping Costs
Shipping costs will vary based on the size, weight, and destination of your order. Costs will be calculated at checkout and will be displayed before finalizing your order. We offer competitive freight shipping rates for bulk orders and/or large quantities.
Order Processing Time
Orders are typically processed within 2–5 business days (excluding statutory holidays). Shipping times vary by product and may range from 1 to 8 weeks, depending on availability, warehouse location, and manufacturing lead time. For more accurate shipping estimates on specific items, feel free to contact us at 1-800-356-1579 or support@titanindustrialsupplies.ca — we're happy to assist. Once your order ships, tracking information will be sent to your email so you can follow your delivery.
Freight & Large-Item Deliveries
Large orders may require freight shipping and our carrier may need to contact you directly to arrange a delivery time. Please note; freight deliveries require a delivery address that is accessible by large vehicles and may involve unloading assistance at the delivery site.
International Shipping
We currently only offer free domestic shipping within Canada. If you have an International order, please contact our customer service team to discuss available options and receive a shipping quote.
Damaged or Lost Shipments
If your shipment arrives damaged or fails to arrive within the expected time frame, please reach out to our customer service team. We will work with the shipping carrier to resolve issues promptly.
Contact Us
If you have any questions or concerns regarding your shipment, please do not hesitate to contact us at 1-800-356-1579. Our team is here to assist you and ensure a smooth shipping experience.
Thank you for choosing Titan Industrial Supplies for your industrial supply needs.